May 27, 2009 9:13 am US/Pacific
Recalled Cell Phones Might Not Call 911
WASHINGTON (AP) ―
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Samsung is voluntarily recalling thousands of "Jitterbug" cell phones that could fail to connect to 911.
CPSC/CBS
Samsung is voluntarily recalling thousands of "Jitterbug" cell phones that could fail to connect to 911.
The Consumer Product Safety Commission said about 160,000 phones made by Samsung might refuse to make an emergency call when in a no-service area.
The Federal Communications Commission requires that a wireless phone be able to reach a 911 call center even when out of range. The device should be able to piggyback off another network in the area.
Samsung is contacting consumers to schedule a free software upgrade.
If you haven't heard from the cell phone maker, you can give it a call at 866-304-4980.
You can also log onto the Consumer Product Safety Commission's Web site to view the products which have been recalled.
Consumer Product Safety Commission
(© 2010 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)
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